TONY J. MIRABELLA
(347)
427-6360
(917) 371-0655
tonyccny@optonline.net
OBJECTIVE: To obtain a help desk
position.
Summary: A+ certified computer
technician. Well-versed
in computer software and hardware issues. Hands-on experience in PC
desktop support. Knowledgeable in a wide range of Windows-client side issues. Excellent problem solving
and interpersonal skills.
SKILLS: · Types 50
words-per-minute
· Windows
3.1/95/98/2000/XP
· Microsoft
Office
· Windows
NT/2000/XP Network configuration, LAN, TCP/IP
· Corel
WordPerfect
· Experience
working within Windows Networking environment
· Windows
2000/2003 Server configuration
· Norton
Antivirus
· Zonealarm Pro
· System
configuration and recovery using Norton Ghost
EXPERIENCE:
05/00 – Present
Computer
Technician
·Repair and
maintain Windows LAN and workstations and servers in college library and on
campus. Configure security on
student PCs.
·Responsible for maintaining and troubleshooting print, E-mail
and proxy servers.
08/99 – 01/00
Student
·Received A+ Computer Technician Certificate from Comptia.
·Received
MCP Certification From Microsoft
02/99 - 05/99 National
Neurofibromatosis Foundation,
Responsible for
assisting in-house MIS staff in day-to-day computer issues.
· Provided
own anti-virus software to clean a Microsoft Excel virus from network and 10
workstations.
· Resolved printer and network problems by reinstalling software on a
Windows 98 workstation with
software problems.
· Used a troubleshooting program to resolve Windows problems
including disk
fragmentation and internal Windows errors.
· Successfully completed internship.
10/98 - 1/99 The Associated Blind,
Intern
· Performed data entry using Microsoft Work and Excel.
· Acted as a receptionist, answering phones and taking messages for
staff members.
· Successfully completed internship.
EDUCATION:
4/97 - 7/97 LIGHTHOUSE,
International,
Office Training Program
· Completed intensive course in customer service and clerical/office
skills.
9/94 - 9/96 CHRISTOPHER
· High
School diploma 1996